	Safe Job Procedure	Doc ID: SJP-04-03
		Rev: 00
	WORKPLACE VIOLENCE PREVENTION	Date:

SECTION 1 – GENERAL INFORMATION

Prepared by:		Phone #:
Site/Project:		Site Address:
Prime Contractor/Client:
Prime Contact (Position & Name):		Phone #:
On-Site Contact (Position & Name):		Phone #:
Scope of Work Performed:
Any additional documents required?	Y N (Hot work permits, Lift plan, Toolbox talk, etc.)
If YES, please indicate type and reason:

2. Hazard Identification

Task/activity steps	Potential Hazards present	Controls (PPE, Equipment, Training, Documents, etc.)
Driving for work–driving for work Taking public transit to/from work Passing by/Work near potentially impaired worker/public Interactions with co-workers, public or clients	Physical injury Theft Unpredictable actions/behaviors Potential Impaired workers/public Poorly managed or unresolved conflicts within the workplace Presence of cash or valuable assets on-site Substance abuse among members of the public in or near the workplace Isolated work environments Lack of training on de-escalation and conflict resolution	Follow SJP and additional documents mentioned above Communication; Buddy system Training Physical barriers Fencing Electronic surveillance Lighting Knowledge of workers with high risk of violence history

3. Procedure

TRANSPORTATION

If transportation is as part of your work duty or benefits, the following steps are recommended, when travelling to and from workplace and for:

With a vehicle:

Plan your route and where to park.
Park in well-lit areas – avoid alleys, wooded areas and tunnels. Use caution in underground lots – stay in open, lit areas and near exits as much as possible. Keep the vehicle locked and the windows rolled up.
As you enter the designated parking area and before you leave your vehicle, scan the area for suspicious people. Have a backup plan ready.
Prepare yourself to get out of the vehicle with everything you need before unlocking the vehicle door. Ensure you have the key to the building, a whistle or other personal belongings. Avoid having to reach back into the vehicle for items after you have exited.
Ensure the vehicle is locked and the windows are up while it is unattended.
If possible, avoid walking from and to your vehicle alone. Go with other workers, security guards, or another escort. Provide escort with a ride back to the main entrance.
If you must walk to your vehicle alone, have a co-worker watch you from a window/door, if possible, and wave to him or her on the way to your vehicle. If no one is available, fake it: Pretend you are being watched and wave to an imaginary co-worker on the way to your vehicle. Once you are in your vehicle, ensure all doors are locked and windows are up.

	Safe Job Procedure	Doc ID: SJP-04-03
		Rev: 00
	WORKPLACE VIOLENCE PREVENTION	Date:

With public transit:

Avoid isolated and poorly lit bus stops.
Plan your arrival time at the bus stop to get you there just before your bus arrives.
If you are alone or it’s late at night, sit near the driver. If someone bothers you, tell the driver immediately.
Try to sit where you can see your upcoming bus stop as you arrive. If you see suspicious or menacing individuals at your stop, get off at the next stop.
When stepping off the bus, check to see if you are being followed. If you are, walk directly and quickly – without running or looking back – to a service station or store. Call 911.
If possible, plan to have someone meet you at your home bus stop.
If you are confronted:
- If attacked, scream – as loud and long as possible – and run to the nearest well-lit area.
- If someone grabs your purse, deposit bag or other personal property. Do not resist and do not chase the robber.
- Call the police immediately after any incident and record the appearance and mannerisms of the offender.

WALKING TO THE WORKPLACE

Proceed directly and quickly to your work location. Walk with your head erect, look alert, and scan your route.
Use the main entrance as much as possible – avoid rear or secluded entrances.

WORKING ALONE

There may be times when you have to work alone. Follow the procedure for “Working alone or in isolation” and applicable WSBC regulation.

WORKPLACE DESIGN

Workplace design includes factors such as workplace layout, use of signs, locks or physical barriers, lighting, and electronic surveillance. Building security is one example where workplace design issues are very important. For example, you should consider:

Positioning the reception area or sales or service counter so that it is visible to fellow employees or members of the public passing by.
Positioning office furniture so that the employee is closer to a door or exit than the client and so that the employee cannot be cornered.
Installing physical barriers, e.g. pass-through windows or bullet-proof enclosures.
Minimizing the number of entrances to your workplace.
Using coded cards or keys to control access to the building/project/site or certain areas within the building/project/site.
Using adequate exterior lighting around the workplace and near entrances.
Strategically placing fences to control access to the workplace.

ADMINISTRATIVE PRACTICES

Administrative practices are decisions you make about how you do the work. For example, certain administrative practices can reduce the risks involved in handling cash. You should consider:

Keeping cash register funds to a minimum.
Using electronic payment systems to reduce the amount of cash available.
Varying the time of day that you empty or reduce funds in the cash register.
Installing and using a locked drop safe.
Arranging for regular cash collection by a licensed security firm.
Do not work alone or in isolation.
Encourage a culture of respect and cooperation among employees and managers. Promote positive feedback, recognition, and support for each other.

	Safe Job Procedure	Doc ID: SJP-04-03
		Rev: 00
	WORKPLACE VIOLENCE PREVENTION	Date:

WORK PRACTICES

Work practices include all the things you do while you are doing the job. People who work away from a traditional office setting can adopt many different work practices that will reduce their risk. For example:

Prepare a daily work plan, so that you and others know where and when you are expected somewhere.
Identify a designated contact at work/site and a back-up.
Keep your designated contact informed of your location and consistently adhere to the call-in schedule.
Check the credentials of clients or other locations of where you have to go for work.
Use the “buddy system”, especially when you feel your personal safety may be threatened.
DO NOT enter any situation or location where you feel threatened or unsafe.

BEHAVIOUR PROCEDURES

There is a considerable increase in mental health and/or drug addiction in certain areas. Many are good people who just need professional help. Remember - Be Kind, be aware and be smart.

When you are confronted with potentially impaired public:

Do not intervene.
Make no eye contact.
Do not get in their path.

If you are in an area with houseless personnel:

Don’t get in their path, allow them space.
Consider the area around their tents, carts, sleeping bags as their space.
Stay in groups when possible.
If you can, have a spotter or a buddy to watch your back.
Don’t wear ear buds.

If you are in an area with potential thieves – Pick pocket opportunistic:

Don’t wear “bling” “jewels, leather jackets, etc.
Don’t show off your phone.
Hide tools in a bag.
Don’t flash money.

If you are dealing with irate co-worker, public member or customer:

Focus on the emotions first. Remain calm and try to calm the other person.
Avoid escalating the situation.
Listen carefully and try to put yourself in the other person’s shoes.
If cannot calm the person, ask for help.

If you see a hazard associated with the public:

DO NOT intervene.
Report it to your supervisor as soon as it is safe to do so.

POLICE SERVICES NEAR THE WORKPLACE

Leave the general area and return to workplace/ store - get away from the action.
Ensure all doors/ gates closed and if possible locked – notify anyone around you that is not aware – do not put yourself in the action.
If you are asked to be interviewed by Police ask them to do so, however consider requesting doing it out of the sight of the public.
Do not join in any bystander actions, mobs, protests or demonstrations.

IF YOU ARE IN DANGER OR IN CASE OF RANDOM ATTACK:

Leave the area if you can.
Don't turn your back to the hazard/attacker - keep your eye on it and get our of area.
Tell the anyone near you about the hazard/scream.
Notify emergency personnel.

VIOLENCE INCIDENT

Any violence incident should be reported immediately and investigated, and findings analyzed. Report can be done by using the Form” Workplace Bullying and Harassment and Violence Report”. Investigation to follow company’s investigation procedures and documentation.

	SJP Acknowledgment	Doc ID: SJP-04-03
		Rev: 00
	Employee Sign-Off Record	Date:

Employee Declaration: I confirm that I have read, understood, and will strictly comply with the Safe Job Procedure for Workplace Violence Prevention. I agree to utilize required PPE, actively participate in pre-task meetings, and immediately report any unsafe conditions. I acknowledge that failure to follow this SJP may result in disciplinary action.

Employee Name (Print)	Signature	Date
Arshdeep Singh
Badal dhakal
Bandeep Singh
Beerinder
Bhavkaran Singh
paramjeet Singh
Akashdeep Singh
Emmanuel Ackom
Gaganpreet Singh
Gursewak singh
Harjot Singh
Jasspreet Singh
Kamalpreet singh
Karan
Lovepreet Singh
Lovejeet Singh
Manjot Singh
Manwinder Singh
Manveer Singh
Mehakdeep Singh
Navkaran Singh
Paramveer Singh
Sukhmandeep Singh
Sukhraj Singh
Suraj Parkash Singh
Tinderpal Singh
Vijaypal Singh